1. Introduction
Edgion AI ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at www.edgion.ai and related services (collectively, the "Services").
By using our Services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Services.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide when using our Services:
| Type of Data | Examples |
|---|---|
| Account Information | Name, email address. |
| Payment Information | Credit card details, billing address (processed by Stripe) |
| Grading Data | Scanned answer sheets, answer keys, subject names |
| Student Information | Student names, IDs, and grades (as uploaded by you) |
| Communications | Emails, support requests, feedback |
2.2 Information Collected Automatically
When you access our Services, we automatically collect certain information:
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, features used, time spent on Services
- Log Data: IP address, access times, referring URLs
- Cookies: Small data files stored on your device (see Section 7)
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide Services: Process grading sheets, generate results, manage your account
- Process Payments: Handle subscription billing and transactions
- Improve Services: Analyze usage patterns to enhance features and user experience
- Communications: Send service updates, respond to inquiries, provide support
- Security: Detect and prevent fraud, unauthorized access, and other illegal activities
- Legal Compliance: Comply with applicable laws and regulations
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We share data with third-party service providers who help us operate our Services:
| Provider | Purpose |
|---|---|
| Google Cloud Platform | Cloud hosting, data storage, AI processing |
| Firebase (Google) | Authentication, database, hosting |
| Stripe | Payment processing |
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this policy:
- Account Data: Retained while your account is active and for a reasonable period after deletion.
- Grading Data: Scanned documents and results are retained for 1 day after processing, then automatically deleted.
- Payment Records: Retained as required by tax and accounting laws (typically 7 years).
- Usage Logs: Retained for up to 12 months for security and analytics purposes.
You may request deletion of your data at any time (see Section 8).
6. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption: Data is encrypted in transit (TLS/SSL) and at rest
- Access Controls: Limited access to personal data on a need-to-know basis
- Secure Infrastructure: Hosted on Google Cloud Platform with industry-standard security
- Regular Audits: Periodic security reviews and vulnerability assessments
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
7.1 Types of Cookies We Use
- Essential Cookies: Required for basic functionality (authentication, security)
- Analytics Cookies: Help us understand how users interact with our Services
- Preference Cookies: Remember your settings and preferences
7.2 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Services.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Data Portability: Request your data in a portable format
- Opt-Out: Unsubscribe from marketing communications
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time
9. Children's Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Educators who upload student data are responsible for ensuring they have appropriate permissions and comply with applicable laws such as FERPA and COPPA.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including the United States. These countries may have different data protection laws than your country. By using our Services, you consent to such transfers.
We take steps to ensure that your data receives adequate protection in accordance with this Privacy Policy.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information held by us
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us at privacy@edgion.ai.
12. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right of access, rectification, and erasure
- Right to restrict or object to processing
- Right to data portability
- Right to lodge a complaint with a supervisory authority
Our legal basis for processing your data includes: performance of a contract, legitimate interests, and consent where applicable.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.